Q. I have connected to the WiFi, but nothing happens.
A. Open your browser (Safari or Chrome) and type 10.1.1.1 into the address bar, then press Go/Enter. The update page will appear.
Q. How long does the update take?
A. It can take several minutes. The Update button will stay greyed out until the process is complete.
Q. I pressed System Reset and the system powered down.
A. This is normal. It can take several minutes for the system to restart. Please make sure the vehicle is running during this time.
Q. I have performed the updates, but the Camper Touchscreen is not active.
A. Turn the ignition off and leave the vehicle for about 20 minutes. When you turn the ignition back on, the Camper Touchscreen should start normally.
Q. What should I do if I forgot to update the wireless firmware on the Camper Touchscreen?
A. Just go back through the update process again. You will be offered the correct wireless file.